Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Think Of Your Technology as an Investment, Not a Cost

Think Of Your Technology as an Investment, Not a Cost

Have you ever looked at your technology bills and thought, “All I do is spend money on technology. It never actually makes me money.” This mindset is what keeps businesses trapped, seeing technology as a necessary evil and a cost center rather than a source of innovation and inspiration. But what if your technology was built in a way that accommodated scale and growth?

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The 5 Legacy IT Headaches Modern AI Solutions Have Finally Eliminated

The 5 Legacy IT Headaches Modern AI Solutions Have Finally Eliminated

Our primary goal is to carry the burden of technical risk so you can focus on your business’ growth. The nature of that risk has fundamentally shifted. In 2026, the ghosts in the machine that used to haunt office managers and CEOs have been largely exorcised by AI-driven automation and resilient cloud architecture.

The manual labor of the past has been replaced by strategic oversight. Here are five legacy IT headaches you can officially stop worrying about.

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Your Customers Benefit from Improvements to Your IT

Your Customers Benefit from Improvements to Your IT

At its core, your business exists to provide value to your clients. While technology often feels like a behind-the-scenes necessity, it is actually the engine that drives your customer experience. By optimizing your internal operations with the right tools, you don't just work faster; you serve better.

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Improving Your IT Helps Your Customers, Too

Improving Your IT Helps Your Customers, Too

The purpose of your business is to deliver goods or services to your target customers or clients. To this end, you can use technology to dramatically improve operations and create a better product for your consumers. Let’s discuss how you can use technology to build better internal practices to in turn create a better customer experience.

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You’ll Be Shocked By How Much Managed IT Helps SMBs

You’ll Be Shocked By How Much Managed IT Helps SMBs

Sometimes the scariest part of running a business is not knowing what tomorrow will bring, particularly when it comes to your IT. Break-fix IT is one of the leading causes of anxiety amongst small business owners, but it doesn’t have to be. Managed IT offers a reprieve from the chaos and the unknown so you can be confident about the direction your business is heading.

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4 Ways to Change the Way You Think About IT (For the Better)

4 Ways to Change the Way You Think About IT (For the Better)

IT is more than a necessary expense; it’s a tool to get your business into a more advantageous position, one where you can make more money and help more people. The only way you can get to this point, however, is if your IT is yielding a return on your investment; otherwise, it will always feel like a money pit.

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Don’t Skimp on the Antivirus. Here’s Why

Don’t Skimp on the Antivirus. Here’s Why

Antivirus is great and all, but it’s important in business to acknowledge that not all solutions you implement are equal. What seems like a good deal could actually put your business at risk. If your antivirus isn’t reliable, you can’t continue with business with the assurance that everything will be okay.

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Your IT Partner Should Make It Easy to Fire Them

Your IT Partner Should Make It Easy to Fire Them

I have a question to ask you that is incredibly important that you can answer, despite its relation to a particularly sensitive business topic: how prepared and able are you to fire your vendors, especially the one currently handling your IT?

There are situations where you could find yourself having to make this call, but can’t without severely impacting your business’ operations. Let’s talk a little bit about these situations, and why it’s crucial to have an IT provider whom you know you could fire if necessary.

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Can You Expect Accountability from Your IT Resource?

Can You Expect Accountability from Your IT Resource?

It’s tough to own up and take the blame, especially when you know it was you who made the mistake. Unfortunately, in IT, there’s a lot of blame thrown around, so it’s something that those in our profession have to get accustomed to. When you work with a technician, you want them to take responsibility for their mistakes and take action to prevent them in the future—and that’s exactly what we aim to accomplish with our managed IT services. Here’s how we make sure our clients can hold us accountable so they get the best services possible.

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Everything You Need to Know About Business Tech Updates

Everything You Need to Know About Business Tech Updates

While technology is an important part of your business, it shouldn’t be distracting you from carrying out your company’s mission. Indeed, it can be difficult to stay up-to-date on the latest practices and solutions, and it can feel impossible to keep up. While you could adopt the “good enough” policy that many businesses settle for, we think you should take a different approach—one that will make you impossible to compete with if carried out appropriately.

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How Consultation Can Help Your Small Business

How Consultation Can Help Your Small Business

Juggling everything in a small business is tough. Are you constantly dealing with IT issues when you barely have time to do your normal work? You're not alone. Many small businesses find IT more of a hassle than a help.

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When Your Business Grows, You Need to Keep Your IT Budget in Check

When Your Business Grows, You Need to Keep Your IT Budget in Check

Managing your company's IT is crucial to running a successful business today, but it can also be tricky and expensive if not done right. Here are some common mistakes that can lead to overspending on technology.

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How to Keep Your Tech Budget Manageable as You Grow

How to Keep Your Tech Budget Manageable as You Grow

Effective IT management is integral to modern business operations. While it can be complex and demanding, a well-executed IT strategy can bring immense benefits. Let's explore some common pitfalls that can lead to uncontrolled technology budgets.

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4 Signs Your Information Technology Needs Some Restructuring

4 Signs Your Information Technology Needs Some Restructuring

Ideally, your business will last for years and years, but your information technology will simply not be able to do the same. This makes it essential to rework and update your business’ IT regularly. Let’s discuss a few warning signs that you need to pay attention to so you know when to do so.

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Amazon Web Services Offers a Plethora of Solutions for SMBs

Amazon Web Services Offers a Plethora of Solutions for SMBs

Cloud computing has allowed businesses to scale unlike any time before, all without breaking the budget. One such cloud provider is Amazon, and its Amazon Web Services platform allows businesses to manage their cloud computing needs. Today, we’re exploring some of the ways that AWS aids businesses with varied cloud computing needs.

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Outsourced IT is an Amazing Investment for Your Business

Outsourced IT is an Amazing Investment for Your Business

With technology cementing itself in all aspects of everyday life, businesses need a stronger competitive edge than ever to overcome the odds. SMBs can use technology for this purpose, specifically outsourcing technology management and maintenance to a third party. With the help of a managed service provider, your business can compensate for any skills deficit it might have and properly maintain its IT infrastructure.

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Choose a Managed Services Provider Over a Typical Computer Repair Company

Choose a Managed Services Provider Over a Typical Computer Repair Company

If your business needs to revisit its technology management model, look no further than a managed service provider. Let’s discuss some of the notable benefits of working with a managed service provider—benefits that are demonstrable and impactful enough to shift the trajectory of your business moving forward.

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Are Managed Services All They’re Cracked Up to Be?

Are Managed Services All They’re Cracked Up to Be?

Spoiler alert: They certainly are.

Ever since the advent of Internet connectivity enabled the managed service model to develop, Managed IT Service Providers (MSPs) have been able to deliver a uniquely beneficial service to businesses of all sizes. If you’re on the fence about working with an MSP, we have a few reasons that you may just want to do so.

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IT Management is Just Part of What We Offer

IT Management is Just Part of What We Offer

There are a few options out there for businesses to turn to for IT management. Many hire an in-house IT team, and many of them suddenly find that their in-house team is exceptionally busy. Some may even find that not everything is able to be accomplished by this team simply because of how many challenges are on the ever-growing docket. Fortunately, these businesses have another great option to turn to, in addition to their in-house team: managed IT services.

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Tip of the Week: Optimizing Your Business’ Technology in Three Ways

Tip of the Week: Optimizing Your Business’ Technology in Three Ways

Businesses cannot run without technology. This relationship has only grown more complicated and complex over time, and with so many businesses depending on their technology in ways never before seen, you’ll have to understand just how great of an impact your technology has on the way your organization runs. Here are three ways you can implement the right tools to see increased success.

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